CAREER
Nano Life Quest Sdn Bhd (NLQ) today is one of Malaysia's top distributors for the Life Science, Medical & Nanotechnology marketplace. Since 2005, NLQ has started their operational as a true solution provider, we provide our customers with access to a wide range of high quality products, backed by many years experience in delivering application support and after sales service.
WHY JOIN US?
We have a creative and innovative corporate culture that helps our employees thrive. Our company supports a fun yet balanced working environment. We provide opportunities for career advancement within the company. We have five (5) offices across Malaysia, Singapore, Indonesia & Vietnam.
We have a creative and innovative corporate culture that helps our employees thrive. Our company supports a fun yet balanced working environment. We provide opportunities for career advancement within the company. We have five (5) offices across Malaysia, Singapore, Indonesia & Vietnam.
POSITIONS AVAILABLE:
1) BIOMEDICAL SERVICE ENGINEER
JOB DESCRIPTION:
Nano Life Quest Sdn Bhd (NLQ) is hiring a Service Engineer (Biomedical) based in Shah Alam Headquarter. He/she is responsible for performing installations, start-ups, maintenance, repairs and updates of all products within his/her area of expertise and assisting with other products under supervision.
JOB RESPONSIBILITIES:
1) Perform installations, start-ups, maintenance, repairs and updates of all products within his/ her expertise
2) Communicate and accept all operative advice from the Sales Support Team
3) Support the Customer Service process and ensure optimal performance in all process activities related within his / her area of responsibility
4) Escalate incidents according to the defined parameters and inform the Sales Support Team on all escalation issues.
5) Report any customer complaints with proper documentation to the General Manager
6) Ensure the proper use of tool and test equipment ; and report the usage of any related service report
7) Comply to national and local regulations and safety standards as well as technical and operational guidelines from our principals framework of NLQ Customer Services
8) All responsibilities and jobs must be performed cost-efficiently as possible, taking profitability into account
JOB REQUIREMENTS:
1) Candidate must possess at least Bachelor's Degree , Post Graduate Diploma or Professional Degree in Engineering (Bioengineering /Biomedical), Engineering (Electrical/ Electronic) or equivalent
2) Analytical skills to diagnose and troubleshoot a problem
3) Fluency in English is required for international training and Service Documentation
4) Product knowledge in Scientific and Healthcare industry preferred
5) Possess own transport & willing to travel
6) Knowledge of the country -wide Service and Customer Support requirement.
7) Must be able to respond to customers' calls on weekend, public holidays and after office hours
8) Team player, good EQ, matured and responsible
2) JUNIOR MARKETING EXECUTIVE
JOB RESPONSIBILITIES:
1) Prepare and design marketing materials, including brochures, posters, banners, flyers, leaflets, newsletters, etc.
2) Devising and presenting ideas and strategies for marketing plans
3) Managing, generating, and executing marketing campaigns across digital and social media platforms such as Facebook, LinkedIn, Instagram, and Mailchimp
4) Produce creative content including videos, info graphics, and social media posts
5) Manage, maintain, and update website content
6) Write and proofread marketing copy for both online and print campaigns
7) Network and liaise with customers to build and maintain relationships
8) Liaise with suppliers, designers, and printing companies for the marketing materials
9) Organize marketing campaign, events, and product exhibitions
10) Maintaining and updating customer databases
11) Support marketing manager and other colleagues
JOB REQUIREMENTS:
1) Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Business Studies, Marketing, Commerce, Digital Marketing, Advertising/Media, or equivalent.
2) Required language(s): English, Bahasa Malaysia
3) Required skill(s): Adobe Photoshop, Adobe Illustrator, Video Editing Apps
4) Proficient in MS Office (Word, Excel, Powerpoint) and marketing software (e.g. CRM)
5) Familiarity with social media and web analytics (e.g. Google Analytics)
6) Basic knowledge in computer/IT skills (software, computer hardware, advanced computer) will be a plus point
7) Possess own transport and able to start work immediately
8) Proven experience as a marketing executive or similar role will be an advantage for applicants
9) Fresh graduates are welcome to apply
Benefits: Dental, Medical, Travelling Allowances, Parking, Toll, Group Medical Insurance, Bonus, & Company Trip.
If you are passionate, pro-active and a team player, please apply for the position with your full resume stating current & expected salary to:
Email: hr@nanolifequest.com; Attn: HR Manager